Built for cross-functional, AI-era work
Use cases for complex, cross-team work
C2O gives you a repeatable way to run complex, cross-team work: platform enablement, reliability recovery, regulatory change, product growth, and AI automation.
Each use case is a starter configuration: a concrete outcome, the signals that matter, decision-rights guidance, and a small stack of worksheets and playbooks to get moving.
Under the hood, every scenario uses the same engine: lifecycle phases (Discover, Decide, Build, Run, Adopt) and verb-based roles (Drive, Contribute, Enable, Advise, Inform). That's how C2O makes work outcome-driven instead of task-driven.
Quick comparison
Find the right scenario at a glance based on your situation and primary focus.
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Internal Platform Enablement
Best for: Platform Lead / Head of Platform
You're running or building an internal platform (CI/CD, observability, shared services)
Reliability Recovery After Incidents
Best for: Ops / Reliability Lead
Your error budgets are consistently blown or ignored
Regulatory & Compliance Change
Best for: Compliance / Risk Owner
You're facing a regulatory or policy change with a hard date
Product Growth: B2B Onboarding
Best for: Head of Product / Growth Lead
You own onboarding or activation for a B2B product
AI & Automation Rollout
Best for: Product / Transformation Lead
You're introducing automation or AI into production workflows
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All use cases
- Pick the scenario that feels closest to your reality today.
- Use the Outcome and Signals that matter on that page to tune the target to your context.
- Run the Outcome Definition worksheet, Contribution Mapping canvas, and recommended playbooks to put C2O into practice in one initiative.
Use case
Internal Platform Enablement
Use C2O to move teams onto paved paths without becoming the bottleneck: clearer SLO policy, healthier on-call, and faster adoption of shared CI/CD and observability.
Best for Platform Lead / Head of Platform
96% Error-budget policy compliance
Metric: Error budget burn
35% Reduction in alert noise
Metric: Alert actionability rate
Use case
Reliability Recovery After Incidents
Use C2O to recover from incident spikes and error-budget burn by turning ad-hoc incident decisions into explicit guardrails, thresholds, and escalation rules across the lifecycle.
Best for Ops / Reliability Lead
22% → 7% Error-budget burn brought back into policy
Metric: Error budget burn
9 → 3 days Decision latency on incident actions
Metric: Decision latency
Use case
Regulatory & Compliance Change
Use C2O to navigate regulatory change with decision ladders, minimal evidence packets, and clear escalation triggers so you hit audit dates without freezing delivery.
Best for Compliance / Risk Owner
0 Critical audit findings
Metric: Incident rate (audit findings)
3 → 1 Escalations per month
Metric: Incident rate
Use case
Product Growth: B2B Onboarding
Use C2O to cut time-to-first-value and raise activation by aligning product, design, eng, and success around one onboarding outcome and shared decision rules.
Best for Head of Product / Growth Lead
6d → 2.7d Time-to-first-value (median)
Metric: Time to first value (TTFV)
41% → 61% Day-7 activation
Metric: Activation rate
Use case
AI & Automation Rollout
Use C2O to roll out automation safely: improve efficiency and throughput while keeping reliability, on-call health, and governance inside agreed guardrails.
Best for Product / Transformation Lead
35%+ Reduction in toil hours
Metric: Toil hours
CFR ↓ Change fail rate stable or improving
Metric: Change fail rate (CFR)