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C2O vs RACI

OKRs define what. RACI defines who. C2O answers how you get from goal to done—together.

The Framework Stack Gap

Strategy and execution layers exist.
The middle is missing.

OKRs

Define the destination

“What do we want?”

FILLS THE GAP

C2O

Map the journey together

“How do we get there?”

RACI

Assign the people

“Who does what?”

How do we get from goal to done—together?

The question that derails every cross-functional initiative

The Framework Stack

C2O sits between strategy and execution

Strategy

OKRs / North Star

Contribution Layer

C2O Framework

Execution

RACI / Task Management

C2O doesn't replace RACI—it complements it. Use RACI for tasks, C2O for outcomes.

See how C2O fits with OKRs, DACI, and RAPID

When to use which

Not everything needs C2O. Hover over each card for deeper insight.

RACI

Stable, repeatable processes

Payroll, month-end close, standard change requests

RACI

Good fit

C2O

Overkill

Stick with RACI. The work is predictable, tasks are clear, and ownership rarely shifts.

C2O

Complex, cross-functional initiatives

Product launches, digital transformation, AI integration, platform migrations

RACI

Breaks down

C2O

Strong fit

Use C2O. You need lifecycle phases, decision rights that shift, and metrics tied to outcomes.

Hybrid

Internal platforms & shared services

DevOps tooling, data platforms, enterprise architecture

RACI

Covers BAU

C2O

Covers evolution

Layer C2O over RACI. Use RACI for day-to-day ops, C2O for capability-building.

Impact & Evidence

Hover over metrics to see how they're achieved

Why the difference matters

RACI excels at task clarity but doesn't adapt when the work changes. C2O's lifecycle phases and dynamic verbs let you re-map contributions as requirements shift, ownership transfers, or AI takes over tasks.

Key Differences

Hover over any row to learn more

Dimension
RACI
C2O
Core unit
Task × Person
Outcome × Phase × Contribution
Ownership
Single "A" (Accountable)
Driver per phase; shifts as work evolves
Decisions
Implied; often contested
Explicit charters with thresholds
Escalation
Ad hoc; follows org chart
Threshold-based ladders
Evidence
Rarely connected
Wired to outcome metrics

RACI shines when...

  • Tasks are well-defined upfront
  • Ownership rarely changes
  • Hand-offs are predictable
  • Success = task completion

C2O shines when...

  • Requirements evolve as you learn
  • Multiple functions must coordinate
  • Decision rights need to be explicit
  • Success = outcome achieved

Ready to try C2O?

Pick your starting point

Define your first outcome

Download the worksheet and fill it in for one initiative.

Download worksheet

Map contributions

Plot Drive/Contribute/Enable/Advise/Inform across phases.

Download canvas

Explore the framework

Full docs on phases, verbs, and implementation patterns.

Read the docs