C2O vs RACI
OKRs define what. RACI defines who. C2O answers how you get from goal to done—together.
The Framework Stack GapStrategy and execution layers exist.
The middle is missing.
OKRs
Define the destination
“What do we want?”
C2O
Map the journey together
“How do we get there?”
RACI
Assign the people
“Who does what?”
“How do we get from goal to done—together?”
The question that derails every cross-functional initiative
The Framework Stack
C2O sits between strategy and execution
C2O doesn't replace RACI—it complements it. Use RACI for tasks, C2O for outcomes.
See how C2O fits with OKRs, DACI, and RAPIDWhen to use which
Not everything needs C2O. Hover over each card for deeper insight.
Stable, repeatable processes
Payroll, month-end close, standard change requests
RACI
Good fit
C2O
Overkill
Stick with RACI. The work is predictable, tasks are clear, and ownership rarely shifts.
Complex, cross-functional initiatives
Product launches, digital transformation, AI integration, platform migrations
RACI
Breaks down
C2O
Strong fit
Use C2O. You need lifecycle phases, decision rights that shift, and metrics tied to outcomes.
Internal platforms & shared services
DevOps tooling, data platforms, enterprise architecture
RACI
Covers BAU
C2O
Covers evolution
Layer C2O over RACI. Use RACI for day-to-day ops, C2O for capability-building.
Impact & Evidence
Hover over metrics to see how they're achieved
Why the difference matters
RACI excels at task clarity but doesn't adapt when the work changes. C2O's lifecycle phases and dynamic verbs let you re-map contributions as requirements shift, ownership transfers, or AI takes over tasks.
Key Differences
Hover over any row to learn more
RACI shines when...
- Tasks are well-defined upfront
- Ownership rarely changes
- Hand-offs are predictable
- Success = task completion
C2O shines when...
- Requirements evolve as you learn
- Multiple functions must coordinate
- Decision rights need to be explicit
- Success = outcome achieved
Ready to try C2O?
Pick your starting point
Define your first outcome
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