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C2O Knowledge Base

Evidence-backed frameworks, metrics, and playbooks for outcome-first collaboration.

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NewWorked examples & tip cards in key KB articlesSee in-page tip cards on lifecycle, roles & verbs, decision rights, metrics, and case studies.NewInstant KB search suggestionsType in the search box to get live suggestions filtered by tag and topic.

Core Capabilities

The Four Pillars of C2O

Master these four capabilities to transform how your team collaborates and delivers outcomes.

1

Outcome Definition

Clarify 2–4 measurable outcomes before you map contributions or decisions.

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2

Contribution Mapping

Map Drive / Contribute / Enable / Advise / Inform across phases.

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3

Evidence Review

Set up evidence tables and signals for gate decisions and trade-offs.

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4

Decision Review Board

Design a Decision Review Board with clear thresholds, roles, and cadence.

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Search the Knowledge Base

Search titles, summaries, and tags across 144 pages.

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Library Status

A private library for outcomes, decisions, and metrics

The C2O Knowledge Base is free. You can explore public FAQs and sample articles without signing in. To unlock full deep-dives, templates, and downloads, you'll need a free account—no paywall, no subscription.

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144
Pages
417
Print pages
51%
Approved
Content readiness73 approved, 9 in review

Learning Paths

Choose a path based on your role or goal. Each path takes you through the most relevant pages in order.

15 min

New to C2O

Quick introduction to the model

1What is C2O?2Roles & Verbs3Lifecycle Overview
6 weeks

Running a Pilot

Guide to your first C2O initiative

1Outcome Definition2Contribution Mapping3Pilot Playbook
30 min

Evidence & Metrics

Make decisions based on signals

1Metrics Overview2Metrics Dictionary3Evidence Review

Explore by tag

Browse themes across the Knowledge Base

Tags behave like a visual map of the KB. Bigger tags roughly mean more coverage. Click any tag to open a filtered view on the search page.

FoundationsFramework & MethodCapabilitiesMetrics & OutcomesTemplates & AssetsPatterns & Playbooks
KB topicsTag: c2o · Often appears with: roles, verbs, lifecyclec2oTag: lifecycle · Often appears with: c2o, adopt, decisionslifecycleTag: roles · Often appears with: c2o, verbs, adviserolesTag: verbs · Often appears with: c2o, roles, adviseverbsTag: governance · Often appears with: framework, decision-rights, decisionsgovernanceTag: foundations · Often appears with: c2o, adoption-playbook, governancefoundationsTag: patterns · Often appears with: lifecycle, c2o, decision-rightspatternsTag: adopt · Often appears with: c2o, lifecycle, rolesadoptTag: build · Often appears with: c2o, lifecycle, rolesbuildTag: decide · Often appears with: c2o, lifecycle, rolesdecideTag: decisions · Often appears with: c2o, lifecycle, capabilitiesdecisionsTag: discover · Often appears with: c2o, lifecycle, rolesdiscoverTag: metrics · Often appears with: dictionary, evidence, cpometricsTag: run · Often appears with: c2o, lifecycle, rolesrunTag: decision-rights · Often appears with: framework, governance, patternsdecision-rightsTag: evidence · Often appears with: c2o, lifecycle, decisionsevidenceTag: framework · Often appears with: decision-rights, governance, lifecycleframeworkTag: advise · Often appears with: c2o, roles, verbsadviseTag: contribute · Often appears with: c2o, roles, verbscontributeTag: drive · Often appears with: c2o, roles, verbsdriveTag: enable · Often appears with: c2o, roles, verbsenableTag: inform · Often appears with: c2o, roles, verbsinformTag: playbooks · Often appears with: governance, patterns, metaplaybooksTag: capabilities · Often appears with: decisions, mapping, governancecapabilitiesTag: ceremonies · Often appears with: c2o, lifecycle, adoptceremoniesTag: checklists · Often appears with: processes, governance, drbchecklistsTag: entry-exit · Often appears with: c2o, lifecycle, adoptentry-exitTag: cadence · Often appears with: processes, checklists, foundationscadenceTag: case-study · Often appears with: b2b, saas, onboardingcase-studyTag: outcomes · Often appears with: capabilities, c2o, rolesoutcomesTag: pattern · Often appears with: c2o, roles, verbspatternTag: processes · Often appears with: checklists, cadence, gatesprocessesTag: adoption · Often appears with: c2o, foundations, objectionsadoptionTag: playbook · Often appears with: c2o, lifecycle, adoptplaybookTag: practitioner · Often appears with: c2o, checklists, faqpractitionerTag: references · Often appears with: c2o, researchreferencesTag: adr · Often appears with: governanceadrTag: compliance · Often appears with: governance, case-study, playbookscomplianceTag: dictionary · Often appears with: metricsdictionaryTag: research · Often appears with: metrics, evidence, cporesearchTag: adoption-playbook · Often appears with: foundations, governanceadoption-playbookTag: ai · Often appears with: playbooks, adoptionaiTag: anti-pattern · Often appears with: c2o, roles, verbsanti-patternTag: artifacts-ceremonies · Often appears with: foundations, cadenceartifacts-ceremoniesTag: assets · Often appears with: templatesassetsTag: automation · Often appears with: c2o, variants, hybridautomationTag: b2b · Often appears with: case-study, saas, onboardingb2bTag: coordination · Often appears with: c2o, roles, verbscoordinationTag: cpo · Often appears with: metrics, evidence, researchcpoTag: deprecated · Often appears with: c2o, foundationsdeprecatedTag: diagrams · Often appears with: governancediagramsTag: drb · Often appears with: checklists, governancedrbTag: efficacy · Often appears with: metricsefficacyTag: efficiency · Often appears with: metricsefficiencyTag: enablement · Often appears with: case-study, platformenablementTag: examples · Often appears with: case-studyexamplesTag: experimentation · Often appears with: patterns, lifecycleexperimentationTag: faq · Often appears with: c2o, practitionerfaqTag: framework-method · Often appears with: c2o, lifecycleframework-methodTag: frameworks · Often appears with: c2o, foundations, typologyframeworks

Position: closer dots tend to appear in the same KB pages. Colors show domains; layout is radial, not numeric X/Y.

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Open a printer-friendly preview of selected lifecycle and playbook pages. Export to PDF or bring it to a working session.

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Preview what is inside

Browse a few highlighted areas of the Knowledge Base. See how much coverage each area has today and which pages are ready to use. Bars show progress toward 100% of pages in that area being approved or in review. Full deep-dives, including internal examples and playbooks, become available once you sign in.

Foundations

Purpose, glossary, principles, and adoption path for C2O.

17 pages(12% of KB)68 approx. print pages

Readiness: 65% of pages in this area are approved or in review.

11 approved · 0 in review · 5 drafts · 1 deprecated

What is inside
  • What is C2O?
  • Principles
  • Lifecycle overview
See more (free account)

Framework & Method

Lifecycle, decision rights, roles & verbs, and governance patterns.

75 pages(52% of KB)197 approx. print pages

Readiness: 51% of pages in this area are approved or in review.

32 approved · 6 in review · 37 drafts

What is inside
  • Decision rights
  • Roles & verbs
  • Lifecycle playbooks
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Capabilities

Outcome definition, contribution mapping, and decision health.

5 pages(3% of KB)25 approx. print pages

Readiness: 100% of pages in this area are approved or in review.

5 approved · 0 in review · 0 drafts

What is inside
  • Outcome Definition
  • Contribution Mapping
  • Decision protocols
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Metrics & Outcomes

Metrics dictionary and "how we measure" patterns for signals.

11 pages(8% of KB)12 approx. print pages

Readiness: 0% of pages in this area are approved or in review.

0 approved · 0 in review · 11 drafts

What is inside
  • Metrics dictionary
  • Evidence panels
  • Case measurement
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Templates & Assets

Worksheets, canvases, and diagram stencils you can run this week.

1 pages(1% of KB)1 approx. print pages

Readiness: 100% of pages in this area are approved or in review.

1 approved · 0 in review · 0 drafts

What is inside
  • Outcome worksheet
  • Contribution canvas
  • DRB agenda
See more (free account)

Patterns & Playbooks

Decision and lifecycle patterns you can adapt to your context.

9 pages(6% of KB)17 approx. print pages

Readiness: 44% of pages in this area are approved or in review.

1 approved · 3 in review · 5 drafts

What is inside
  • Pilot gating
  • Evidence review
  • Decision checkpoints
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What is proven inside

These headline results are backed by internal case studies and the Metrics Dictionary. Open any metric to see definitions and links into longer KB deep-dives.

Impact metric

Reduction in expert bottlenecks

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Impact metric

Fewer escalations

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Impact metric

Faster speed-to-market

Click the number to open evidence from metrics and case studies.

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