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C2O Matrix Template

Map lifecycle phases to contribution verbs so every outcome stays owned end-to-end

Why this template matters

The C2O Matrix Template captures how each function contributes to outcomes across the five lifecycle phases. Use it to facilitate kickoff workshops, phase-gate reviews, and ongoing retrospectives. The downloadable CSV includes sample data you can overwrite.

Download CSV Template

Facilitation Checklist

  • 1Duplicate the template and update the header row with your functions or teams.
  • 2Define 2–4 strategic outcomes, then map the Drive / Contribute / Enable / Advise / Inform verbs for each phase.
  • 3Highlight bottlenecks where a single function Drives multiple phases—these become coaching or staffing conversations.
  • 4Review the matrix weekly during Contributor syncs and after every phase gate.

Workshop Tips

- Start with outcomes, not roles. Ask “What needs to be true for this outcome to stick?” - Invite Enable functions early—Finance, Security, Legal prevent rework when included during Discover/Decide. - Color-code cells to show verb distribution (e.g., Drives in blue, Enables in gold) for faster readability. - Capture escalation triggers in the POP and link the sheet from your collaboration hub.

CSV Preview

Phase,Outcome,Strategy,Product,Engineering,Data,Change & Enablement
Discover,Define market problem statements,Drive,Contribute,Enable,Enable,Inform
Decide,Prioritize use cases,Drive,Contribute,Enable,Advise,Inform
Build,Deliver MVP with acceptance criteria,Inform,Drive,Drive,Contribute,Enable
Run,Operationalize support model,Inform,Contribute,Drive,Enable,Drive
Adopt,Activate change plan,Inform,Contribute,Enable,Contribute,Drive

Tip: import the CSV into Google Sheets or Excel, then convert cells to data validation lists for D/C/E/A/I values.